Do you hate talking to a computer for an hour before getting to a real person, then getting put on hold? Now you can just be put directly on hold and ignored for another hour!
The GetHuman database contains almost every major call center, and instructions for how to get directly to a human operator. Besides just bypass instructions, GetHuman also rates different aspects of the quality of care from call centers, including average wait-time so you can know how much time you need to put aside.
Computers have been used for routing calls to “the right technician” for years, but it always seems like you make a mistake that gets you to the wrong person. Calling and getting connected to the first-level operators will efficiently get you connected to who you need to talk to, the operator can ask for your name and then transfer your call. It is much quicker, it makes much more sense.
